Terms of service
Banteli is operated by Chengdu Zhilan Yushu Technology Co., Ltd. These terms apply to use of this store and purchases made through it, together with the shipping, returns and privacy policies relevant to your order.
Product information
Review each listing for dimensions, materials, compartments, adjustment options and included components. Colors and appearance may vary with lighting and screen settings.
Model photographs do not guarantee the same fit for every child. Books, bottles, clothing and other scene accessories are not included unless expressly listed.
Contact us before ordering if an essential specification is missing.
Orders and payment
Provide accurate billing, delivery and contact information. Orders are subject to availability, payment approval and confirmation. An automated acknowledgment confirms receipt of your order request.
If we cannot fulfill an order, we will contact you and refund any payment collected for the unfulfilled items.
Prices and errors
Review the currency, prices, discounts, shipping charges and taxes at checkout before payment.
If a material pricing or description error affects your order, we will contact you before fulfillment to explain the correction and available options, including cancellation and a refund of any affected payment.
Use and care
Choose a size suitable for the intended user and follow the supplied fitting, loading and cleaning instructions. Inspect straps, seams, buckles and zippers before use.
Water resistance, load limits and other performance properties apply only where expressly stated for the exact model.
These precautions do not exclude our responsibility for faulty or misdescribed goods.
Website use
Do not use this store for fraud, unlawful activity, unauthorized access or interference with website security. Do not submit content that infringes another person's rights.
Related policies
Read our Shipping & Delivery, Returns & Refunds and Privacy Policy for further information.
Updates and consumer rights
We may update these terms for future use. Updates do not retrospectively remove rights or commitments applicable to an existing purchase. Nothing excludes rights or remedies that cannot lawfully be limited.
Business contact
Chengdu Zhilan Yushu Technology Co., Ltd.
Room 202, 2nd Floor, Building 1, No. 3688 Jinxiu Avenue, Jinjiang District, Chengdu, Sichuan, China.
Email: service@banteli.com